GOT ANY QUESTIONS?
We will gladly answer!
In this section, you’ll find answers to the most frequently asked questions about planning your visit to our aquapark. We are committed to ensuring every guest enjoys maximum comfort and a delightful experience. That’s why we’ve compiled all the essential information to help you effortlessly navigate our areas, services, and attractions.
What to do during an air raid alert?
Can I get my ticket refunded in the event of an air alert?
What are the working hours?
Is it possible to leave the Aquapark and return later within the same day?
What do I need to bring for a comfortable stay?
Can I use any swimsuits and trunks in the Aquapark?
Do I need a health certificate to visit?
How should I paid for additional services (i.e. bars, restaurants)?
How do I ensure the safety of my belongings in the Aquapark?
Is there a hairdryer, or do I need to bring one with me?
Is it allowed to bring own food and drinks?
Are pets allowed?
Is it allowed to go through the turnstile with strollers?
Is is allowed to bring own swim rings?
Do you allow taking photos and videos?
How many waterslides do you have?
What is included in the ticket price?
What is the activation and usage time of the bracelet?
How is extra time recorded? What are the rates?
Is it possible to book a ticket online?
Can I purchase a ticket for a future date?
Is it possible to enter using a ticket booked for a different date?
Can I purchase a gift certificate?
What booking options do I have?
Can I get a group discount?
Can I get a family discount?
Where is the Aquapark located?
How to get to the Aquapark?
Is there a parking area nearby?
Are there smoking areas at the Aquapark?
Do you have instructors at the Aquapark?
Do you have a designated children's area?
What should I do if I lose a personal item while staying at the Aquapark?
Are there any recommendations for pregnant women?
